How To Build A Reputable Relationship With Your Customers

Does your business lack the idea of building a reputable relationship with your customers? If yes I will advise you to read on and get the solution to the problem.

For your business to grow successfully, there is one major thing you need to watch out for, which is building a reputable business relationship with your customers, a relationship that will make your business grow.

You might be wondering why? Yea you need it because without a good communication with your customers that means your business is nothing. Customers are the key to every successful business. If you don’t embrace it, you are loosing money! Learn how to relate with your customers, in case you don’t know what business is all about, I will tell you. Business is all about relationship! One of the major reasons why business fails is that they don’t have a reputable relationship with their customers.

Below are the tips on how to build a reputable relationship with your customers:

Offer Them The Best: Ask yourself, what else can you offer to your customers apart from the best? I guess there’s nothing. Am always saying this times without number, an offering of quality service should be your number one priority because offering them the best service shows that you value them also they worth more than gold to you. By doing this, you will build a reputable relationship with them; they will love to stay with you I mean by offering customers quality services will help retain customers and not lose them.

Have their Contact: Try and get each of your customers contact also let them have yours, try to have a database so that you can communicate with them at anytime, it will make the relationship grow faster. In case a customer needs to get goods from you, and if he or she don’t feel like coming over to your place, it will be easier for him or her to give you a call and chat with you concerning the problems he or she has. Don’t just collect their contact for the sake, send to them updates about new products in store also try to get their birthday date so that you can wish them birthday wishes, and send them nice birthday messages on their birthday. I guess you know what am talking about? Also, if it has been a long time you’ve seen a particular customer around or some customers of yours around, try to give them a call and ask why you haven’t been seeing them around also ask about their families, give him or her a warm greeting. By doing this, you will never regret it, and they will not regret it either.

Be A Good Listener: You must be a good listener also be kind- hearted to your customers because at times they might not be pleased with your service and they will want to make a complain, so whenever a complain has always been made try to apologize, promise them that it will never happen again and that you will meet up with their needs. Customers do love to hear kind words, when the fault is from the person they are patronizing, if you are not kind hearted to them, they will run away from you, and they will never come back to you. This is one of the main reasons why big firm does have customer service so that they will be able to get there for their customers and build a relationship with them. So try to be a good listener also be kind- hearted.

HUMBLE: You need to be humble no matter the condition, feeling humble will help you move to greater heights in life. Never feel proud even though your level is higher than the person you are rendering service to, you just need to be humble.

Dos and Don’t: Let them know the dos and don’t of the service you are rendering to them, always try to be transparent. Let them know your business policy! So that they will know what you like and what you don’t like. By doing this, it will add value to your business and help you accommodate real customers that will serve as good fruit to your business.

CALL TO ACTION: You need to be there for our customers, regarding good or bad. Why? Because you need them, and they need you, without them you are nowhere. So In any situation they are, you need to be there for them. Let them value more than gold to you.And in any situation, they are trying to give them a helping hand.

Speak Your Mind!

Do you build a reputable relationship with your customers?? Also what other tips can you add?! Feel free to comment below! Thanks.

How To Seek For The Right Business Mentor

Who is a mentor? A mentor is a wise and trusted counselor (As defined by Dictionary). Have you ever thought of having a business mentor? Someone who will guide you through in your entrepreneurship journey, a person you can run to, I mean someone who you can seek advice from when you are facing any problem in the business world?

Incase you don’t have a business mentor, I think it will be better for you to have one, because having a business mentor increases the chance of success in your business.

Mastermind entrepreneurs do have a business mentor while the amateur entrepreneur’s does not have. Amateur entrepreneurs love to go on solo I mean they believe they can do it all alone and they don’t need any business mentor, but a mastermind entrepreneur knows that he or she needs a good business mentor.

Below are the tips to seek for the right business mentor:

Area Of Specialization: Choose a business mentor in the same area of specialization, I mean a business mentor that is in the same field with you. It is not advisable for you to choose a business mentor from different field, for instance, you are a software trader and you are choosing a footwear expert to be your mentor. If you are doing that, you are on the wrong path.

Network: You don’t have to sit down there, thinking that the right business mentor will come and meet you. You need to go out there and look for one, by attending seminars, conference meeting pertaining to your area of specialization, through that you can get your business mentor, network with successful people that will add value to your life. Don’t be shy I guess you are a mastermind entrepreneur who has the communicating skill, communicate with them in a polite manner am sure you will be welcome.

Achievement: Before taking him or her as your business mentor, you need to take a research about the person before finalizing on what to do. Check if the person had achieved good things in his life, check if he’s truly meant to be choosing as a business mentor. Don’t just choose anybody without knowing the source of the person. In this case you need to take a research because there are people who do fake it I mean people that claim to be successful and they are not, people that don’t worth it, so take a good research about their achievement in the business world, before you go on with the person.

That’s Not All!

You don’t expect to get answers or strategies that will help you achieve success in your business the moment you get the right business mentor, no it’s not possible! It’s a step by step process; you need to build a mutual relationship with the person before anything starts to come in. Fixing a date with the person is not a bad idea also having the person personal contact is also good. don’t act in a rude manner, always try and make the person happy whenever you are with him or her, try and brainstorm when you both are together I mean you should try and bring up an idea so that you both can take a look at it together is just like a way of tasking the person’s brain, by doing that, it will show that you are serious about your work and you are ready to learn also that will gear the person up to put you through as quick as possible. As times goes on, the business bond will grow between both of you, and you will have upper hand in business than the amateur entrepreneurs that don’t have a business mentor.

Speak Your Mind!

Do you have a business mentor? And if you do what tips can you offer in other to get the right business mentor. Feel free by using the comment section to share your opinion and don’t forget to subscribe to our Rss feed or subscribe by using the Email subscription box by the top right hand side on the sidebar.